Hotel Zacisze

New guest, almost deaf, ill-tempered and very demanding Mrs. Richards gets on everybody’s nerves, especially when she accusses the hotel staff of stealing her money.

Basil gets really nervous when he finds out that two of his new guests are psychiatrists and he just can’t help getting into embarassing position.

Basil again gets into embarassing position when American guest arrives and starts to demand better quality service.

In the morning Polly finds one of the guests dead in his bed, which starts the havoc in whole hotel.

Basil pretends that he has forgotten about the wedding anniversary, so Sybil leaves the house angry. But in fact he did invited their friends to a dinner and now has to hide his wife absence from them.

When local health inspector arrives to Fawlty Towers he leaves a long list of hygienic aberrations that staff has to take care of. But Basil is especially appalled when he finds out that Manuel keeps a rat as a pet.